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User Data Deletion Policy


At StartDuck, protecting your privacy is our top priority. In line with our commitment to safeguarding your personal data, we provide a straightforward process for you to request the deletion of your personal data in compliance with the General Data Protection Regulation (GDPR).

How to Request Data Deletion

If you wish to delete your personal data from our systems, please follow these steps:

Email Request

You can submit a data deletion request by sending an email to our customer support team at support@startduck.com with the subject line "Data Deletion Request." Please include the following information in your email to help us process your request:

  • Your full name

  • Your account email address

  • A brief description of your data deletion request

Processing Your Request

Upon receiving your data deletion request, we will:

  • Confirm Receipt: We will send you an email to confirm that we have received your request.

  • Verify Identity: For security reasons, we may need to verify your identity before processing the deletion.

  • Delete Data: Upon successful verification, we will delete your personal data in accordance with our data retention policy and legal requirements

  • Notify Completion: We will inform you via email once your data has been deleted

Important Considerations

Legal Obligations: In certain cases, we may retain specific information as required by law or for legitimate business purposes.
Service Impact: Deleting your data may impact your ability to use certain services and features on StartDuck.

Your Rights

According to GDPR, you have the following rights:

  • Right to Access: You can request access to your personal data held by us.

  • Right to Rectification: You can request corrections to any inaccurate personal data.

  • Right to Erasure: You can request the deletion of your personal data.

  • Right to Restrict Processing: You can request limitations on the processing of your personal data.

  • Right to Data Portability: You can request the transfer of your data to another organization.

Contact Us

For any questions or concerns regarding this policy, please contact us at

Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or app.

By following this procedure for data deletion, StartDuck ensures compliance with data protection laws and reinforces our commitment to user privacy and security.