bigduck.ai
smart chatbot systems that do more than just respond
Not just a bot. This is an AI infrastructure for your business tasks: from automatic dialogue analysis to lead generation and full CRM integration
AI bots that analyze themselves and suggest improvements
Website crawler — creating a demo bot from a URL in minutes
Whatsapp /Instagram/Messenger support out of the box
Deep CRM integration and lead tagging
Deploy on your server — GDPR Ready
What is bigduck.ai
it's more than a bot
This is a brain that can listen, think and improve
Write any instructions —
- BigDuck.ai collects dialog statistics
- Notes where customers are lost
- Suggests what to improve: change the prompt, rearrange questions, change the logic
- Scenarios may change in the process: the bot senses the user's mood, focus and rearranges steps
- Example: if a customer does not specify a product, the bot itself offers a list or clarifies it. If there is no answer for a long time, he offers help
give us a link to the site — we'll make a demo of a working bot out of it
BigDuck.ai can crawl a site, understand the structure, extract meaning and turn it into a conscious assistant
where your customer is, there's a bot
BigDuck.ai connects to WhatsApp, Instagram, and Facebook Messenger through the StartDuck app. Communicates, transmits data, and acts according to a script
Full support for all functions with the ability to create multi-bots for different pages and projects
Connecting via StartDuck App with user identification by number, support for recording, notifications and CRM
Responses to incoming messages and comments with request filtering for accurate and fast processing of requests
Fast connection — no need to wait for manual verification
Working with the Meta API — everything is legal and safe
You can run several bots on different numbers/accounts
Full compatibility with CRM and logic within the BigDuck platform
the bot knows everything
about your customer
BigDuck.ai doesn't just transfer data to CRM. He gets the information he needs from there and works with it right away. This is how smart automation works
Two-way communication with CRM
Receiving and sending data via API, using CRM variables in dialogs, and working with custom fields
Support for popular CRM systems
Integration with amoCRM, Bitrix24, AmWork, as well as with custom CRM systems — from 1C and Airtable to Excel tables on the server
Working with tags and dynamic fields
Example: a beauty bot, when answered by a client, puts the tag “30—40 years”, which is transferred to CRM and can launch triggers — newsletters, notifications
Support for scenarios with business logic
If the user has already signed up for the service, the bot will not offer it again, but, if necessary, remind you the day before the visit or add warehouse data to the dialogue — product availability, price and delivery times
Support for complex conditions and embedded logic
Interacting with webhooks, schedules, delays, funnels
The possibility of a custom API interface for any client system
a bot that says it should improve
BigDuck. ai analyzes correspondence, identifies bottlenecks in the funnel, draws conclusions and suggests corrections — from prompts to the dialogue structure
BigDuck.ai doesn't just have conversations
It monitors the quality of these dialogues and helps you improve continuously
Highlight the points where leads are most often lost. Understanding where the user is “stuck”, left, or gave a weak answer. Collecting frequency patterns of behavior
Statistics on each industry: how often it elicits a response, where it leads, and how effective it is. The ability to refactor directly from the report
AI suggests which questions to cut, rearrange, or replace. Can suggest alternative phrases (A/B)
If the client has left a lot of text, AI compiles a compact description. Example: “A woman, 35-40, is interested in a course with a psychologist, would like it in the evenings, has doubts about the price”
The system can put conditional tags and transfer them to CRM. Launch automatic mailing lists or notifications to managers. Example: “The customer did not leave the number — repeat the touch every other day”
bigduck.ai works — because we continue to work with you
We take responsibility for maintenance, analytics, updates and adaptation. Don't you have an AI team? We'll be it
Technical control: the bot does not freeze, does not lose logic, and works like clockwork. Checking the availability, operation of the API, and data security
Further training the bot using new cases. Updating industries to take into account changes in business. Logic optimization based on data from analytics
We test different scenarios → choose the best one. We improve texts, reaction speed, and behavior in branches
We can act as a support contact point (line 2). We help your manager work with the system
We prepare monthly reports: statistics, corrections, recommendations. We provide documents on changes and roadmap of bot development
we have already been chosen — and continue with us
See how we implemented AI bots in real projects. Read how it all works. Use our blog to grow with us
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